HomeLink - Exchange Evaluation Form

Thank you for taking the time to complete an Exchange Evaluation.

Exchanging homes is a lifestyle. It involves you, and a family with a different culture and way of life. The common wish of all our members is to get the most from a unique holiday experience. More than dust, or a less-than-spotless oven, please consider the “HomeLink spirit” of Friendship. This is what we value most - along with Fairness, Availability, Openness, and the sharing of Culture.

Help us improve our service by filling in this form. We highly value your feedback, whether positive or negative. Honesty, trust, and respect between members has been a feature of the HomeLink community since 1953. We use your feedback to maintain and constantly improve HomeLink's high standards.

By filling in this form you accept that your feedback will be forwarded to your local Organiser, and may also be forwarded to your exchange partner's local Organiser.

About you

Your name:*
Your email:*
Country:*
Membership number:*

About your exchange partner

Their name:*
Country:*
Membership number:*

About the exchange

Start date:
End date:
Type of exchange:
* required information

Survey questions

Unless your answer to a question is a rating of either 1 or 2, there is no requirement to provide a comment.

1) How accurately was the home of your exchange partner represented in the directory listing and in subsequent correspondence?
unsatisfactory 1 2 3 4 5 excellent
comments:

2) Upon arrival, to what extent did you find the home clean, tidy and ready for guests?
unsatisfactory 1 2 3 4 5 excellent
comments:

3) How adequate was the space made available to you in closets, drawers and shelves for your own belongings?
unsatisfactory 1 2 3 4 5 excellent
comments:

4) Were adequate clean sheets and towels left available for your use?
unsatisfactory 1 2 3 4 5 excellent
comments:

5) Was an information pack provided for you regarding the use of household appliances, useful telephone numbers, maps and tourist information?
unsatisfactory 1 2 3 4 5 excellent
comments:

6) Were arrangements for the use of telephone, utilities and car (insurance cover, mileage limit etc.) clearly established in writing as part of your exchange agreement?
unsatisfactory 1 2 3 4 5 excellent
comments:

7) How well did your exchange partner look after your home and belongings?
unsatisfactory 1 2 3 4 5 excellent
comments:

8) Taking everything into account, how would you rate this exchange?
unsatisfactory 1 2 3 4 5 excellent
comments:

9) All things considered, would you recommend home exchange to a friend?
unsatisfactory 1 2 3 4 5 excellent
comments:

Suggestions for my exchange partner:

I only want this evaluation to be sent to my organiser